GDPR Compliance

Last updated: September 2026

Our commitment to data protection

wanderknoll is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights and how we fulfill our obligations as a data controller.

Data controller information

wanderknoll is the data controller responsible for your personal information. For data protection enquiries, contact us at [email protected].

Your GDPR rights

Right to be informed

You have the right to clear, transparent information about how we use your personal data. We provide this through our privacy policy and service communications.

Right of access

You can request a copy of the personal data we hold about you. We will provide this information within one month of your request, free of charge in most cases.

Right to rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected. Contact us to update your information at any time.

Right to erasure

Also known as the right to be forgotten, you can request deletion of your personal data in certain circumstances, including when:

• The data is no longer necessary for its original purpose
• You withdraw consent for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Note that we may need to retain certain information for legal compliance or legitimate business purposes.

Right to restrict processing

You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.

Right to data portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and transfer it to another controller where technically feasible.

Right to object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds that override your interests.

Rights related to automated decision making

We do not use automated decision making or profiling in our service delivery. All service decisions involve human assessment.

How to exercise your rights

To exercise any of these rights, contact us by email at [email protected] or write to us at:

wanderknoll
42 Allerton Road
Liverpool L18 1LN
United Kingdom

We will respond to your request within one month. In complex cases, we may extend this by two additional months and will notify you of any delay.

Lawful basis for processing

We process your personal data under the following lawful bases:

• Contract: Processing necessary to perform our service agreement with you
• Legitimate interests: Processing necessary for our business operations, provided your interests do not override ours
• Legal obligation: Processing required to comply with applicable laws
• Consent: Where you have explicitly agreed to specific processing activities

Data security measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Data breach notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay, typically within 72 hours of becoming aware of the breach. We will also report qualifying breaches to the Information Commissioner's Office.

International data transfers

We operate primarily within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Children's data

Our services are intended for adults. We do not knowingly collect personal data from children under 16 without parental consent.

Right to lodge a complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to this information

We review our GDPR compliance regularly and update this page as needed. Check back periodically for the most current information about your data protection rights.