Terms and conditions for using our services
Last updated: September 2026
By accessing our website or engaging our services, you agree to be bound by these terms of use. If you do not agree with any part of these terms, you should not use our website or services.
wanderknoll provides professional gardening and landscape maintenance services in Liverpool and surrounding areas. Services include but are not limited to lawn care, tree and shrub pruning, landscape design, seasonal plot care, and horticultural consultation.
When you engage our services, a contract is formed based on:
We will provide written confirmation of service details before work commences.
Service prices are quoted in British Pounds and are subject to change. Quoted prices are valid for 30 days from the date of quotation. Payment terms are:
Late payments may incur additional charges. We reserve the right to suspend services for accounts in arrears.
You may cancel or reschedule services with at least 48 hours notice without penalty. Cancellations with less than 48 hours notice may incur a cancellation fee of up to 50% of the scheduled service cost.
We reserve the right to reschedule services due to adverse weather conditions, equipment failure, or other circumstances beyond our control. We will provide as much notice as possible and arrange alternative dates.
You agree to provide safe and reasonable access to areas requiring service. This includes:
If access cannot be provided as scheduled, rescheduling terms apply.
You are responsible for:
We will:
Garden care results depend on multiple factors including existing plant health, soil conditions, weather, and ongoing maintenance. While we provide professional service, we cannot guarantee specific outcomes or that all plants will thrive.
We are not responsible for:
We maintain appropriate public liability insurance. Our liability for any loss or damage is limited to the value of the specific service provided, except where liability cannot be limited by law.
We are not liable for consequential or indirect losses. For services involving tree work, we recommend independent structural assessment for trees in poor condition or near structures.
All design plans, specifications, and creative work we produce remain our intellectual property until payment is received in full. Upon full payment, you receive a license to implement the design for your property.
You may use our website for legitimate purposes only. Prohibited activities include:
We strive to ensure website information is accurate and current. However, we do not guarantee the completeness or accuracy of all content. Service descriptions and pricing may be updated without notice.
Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Your use of our services is also governed by our Privacy Policy. Please review our privacy policy to understand how we collect, use, and protect your personal information.
We aim to resolve any concerns informally. If you are dissatisfied with our services, please contact us directly to discuss the issue. We will make reasonable efforts to address legitimate concerns.
If informal resolution is not possible, disputes will be governed by English law and subject to the jurisdiction of English courts.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of modified terms.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
For questions about these terms, contact us at:
wanderknoll
42 Allerton Road
Liverpool L18 1LN
United Kingdom
Email: [email protected]